About Us!

The concept behind TickleTrain started around the needs of small business owners who don’t have enough time to follow up effectively with their customers or clients. The founder, Michel Dickman, ran a printing business with his wife and was searching for a tool to easily automate his follow up communications with contacts, freeing up his time to perform the day-to-day tasks of running a successful business.

After an exhaustive search, it became clear that all the available follow up services were too complicated, too expensive or just didn’t have the functionality that Michael was looking for. So, the journey to develop an inexpensive follow up tool began.

TickleTrain solves the problem of being able to stay on top of leads, sales opportunities and your current clients without leaving your inbox.

Although it began as an easy and effective follow-up tool, TickleTrain has expanded its services to include task and collaborative project management - also important aspects of running a business efficiently.

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American owned and established in 2010. Headquartered in the beautiful mountains of Asheville, NC.

Family Run

TickleTrain is a small, family-run business. We’re focused on personalized service and care with a dedication to helping you succeed in your business.


We’re always striving to improve our services. Our goal is to provide the most productive, efficient and cost-effective tool to allow business owners to increase their productivity and sales while reducing their workload and stress.